In AEGEAN, we are constantly focusing on improving your travel experience, by providing high-quality services that meet your needs and exceed your expectations.
Starting from September 2021, we have made a significant investment in revamping our Business Lounges to offer an even greater experience before flight. Especially in Athens International Airport, we have launched our new, high-end Business Lounge in Extra Schengen Area.
In the Intra Schengen Area though, the pandemic delayed the expansion plans of the Athens International Airport, that would give us the opportunity to acquire the space we need to increase our lounge capacity. . This has resulted to significant capacity issues especially at the pick-hours of the day. Soon, we will be given this prospect from Athens International Airport and we will expand our premises in this area as well.
Until then, we need to further adjust the access policy to the specific Lounge.
Thus, more specifically:
Gold members: Effective May 12th 2023, our Gold members who fly together with a non-Gold, over 2 years old travel companion (guest) will be hosted at the Goldair Handling Lounge.
As an extra benefit, we offer to all Gold members, 200 extra award miles when travelling from Athens Intra Schengen area to a domestic destination of AEGEAN or Olympic Air, and 500 extra award miles when travelling from Athens Intra Schengen area to an international destination of AEGEAN or Olympic Air.
Gold members, who travel alone will still be able to have access to the Athens Intra Schengen Lounge.
Silver members: Effective May 12th 2023, Silver members’ lounge tier coupons will not grant access to the Athens Business Lounge in the Intra Schengen Area. However, Silver members will still have access to all other AEGEAN Business Lounges, that is the Athens Lounge in Extra Schengen Area, the Thessaloniki Lounge with the unique service of boarding directly to the aircraft, and the Larnaka Lounge which will also be upgraded by the end of this year.
We are also adjusting Silver members’ benefits and we offer 2 new coupons for free Fast Track service. The new benefit will be added in the “My coupons” section of the Silver members’ Miles+Bonus account as of May 12th 2023.
We deeply value the trust you place in our company, and we would like to assure you that we are continuously working on improving the lounge experience throughout our network.
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